By The Editor
A fascinating report has been written on the future of customer service over the next ten years, and how technology and increased international competition means good service will become even more important to a business’s success.
Business leaders predict trends of the future – it’s all about the service
January 31, 2012
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Economy | Tagged: customer service, Economist, future, The Editor | 
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Medical centres targeted by ANF
January 24, 2012By Lisa Burrell
Industrial action in the public sector and at various large enterprises Australia-wide has stolen the industrial relations headlines of late. However, one ‘sleeper’ element of the overhauled Fair Work system of workplace relations legislation re-emerged in late December.
3 Comments | Economy | Tagged: ANF, enterprise agreement, Fair Work Act, Lisa Burrell, medical centres, nurses | Permalink
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Reform must be a priority in 2012
January 11, 2012By Mark Stone
As we embark on a new year, VECCI urges the Victorian Government to take action and lay out a clear timetable for reform in critical areas such as taxation, tourism, infrastructure and education and training.
1 Comment | Economy | Tagged: Mark Stone, reform, VCEC, VECCI, Victorian Government | Permalink
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Manufacturing to benefit from State Government report
December 21, 2011By Mark Stone
VECCI welcomes the State Government’s response to the Victorian Competition and Efficiency Commission’s (VCEC) report into the state’s manufacturing industry ahead of Christmas.
A timetable should now be set for the implementation of these policies.
1 Comment | Economy | Tagged: Baillieu Government, manufacturing, Mark Stone, VCEC | Permalink
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Carbon tax could increase water bills
December 20, 2011By Mark Stone
Victorians could face water price rises after it was found that the carbon tax will add to water utilities’ energy costs, research by VECCI has found.
Furthermore, the Federal Government has also not adequately explained how it plans to compensate small business for any such price rises.
8 Comments | Economy | Tagged: carbon tax, energy prices, Mark Stone, small business, VECCI, water | Permalink
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Budget update: plan to slash public service jobs necessary
December 16, 2011By Mark Stone
Yesterday’s Victorian Budget Update and accompanying announcements about the need to downsize the public service shows the difficult task ahead for the Victorian Government.
The update showed that Victoria is on track for a surplus of $147 million this financial year. This will go a long way to helping the State retain its AAA credit rating and is a solid result in the face of a challenging economic environment.
The surplus announcement is welcome, but there is little margin for error.
2 Comments | Economy | Tagged: jobs, Mark Stone, public sector, State Budget, Victoria | Permalink
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Energy white paper delivers some positive power solutions
December 15, 2011By The Editor
Energy and Resources Minister Martin Ferguson’s draft Energy White Paper may cause consternation among the Greens, but it proposes some hard-headed and practical measures for securing Australia’s long-term energy supply.
1 Comment | Economy | Tagged: carbon tax, energy, Greens, Martin Ferguson, natural gas, renewables, The Editor | Permalink
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Productivity Commission’s report highlights employers’ concerns
December 13, 2011By Mark Stone
The Federal Government must heed the Productivity Commission’s recommendation to address employer concerns with the Fair Work Act and its impact on productivity in the retail sector.
1 Comment | Economy | Tagged: Fair Work Act, Federal Government, Mark Stone, Modern Awards, Productivity Commission, retail | Permalink
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Encourage business risk taking to boost Australian productivity, suggests working group
December 12, 2011By The Editor
A Federal Government working group has proposed several possible changes to business taxes designed to encourage risk taking by businesses and stimulate productivity, which will be considered by the Government next year.
The Business Tax Working Group yesterday released an interim report containing several suggestions, which will be considered for inclusion in its final report.
1 Comment | Economy, Innovation | Tagged: business taxes, entrepreneurship, innovation, productivity, The Editor, Treasury, Wayne Swan | Permalink
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Unemployment figures spur need for banks to pass on rate cuts, move on economic reform
December 8, 2011By Mark Stone
Today’s poor unemployment figures underline the need for the major banks to pass on rate cuts straightaway and for governments to get moving on economic reform.
1 Comment | Economy | Tagged: banks, economic reform, interest rates, Mark Stone, small business, unemployment, Victoria | Permalink
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